Talking to Chinese about ATV Tow hook

Chinese comprehension of English is very poor. They are very polite and try to help you but many times will not able to grasp exactly what you mean. Here is a example of what I expected and what I got.

  I knew that my Chinese manufacturer fabricate the frame shown in a earlier blog post   and get most components from outside and assemble ATV. So it was possible for them to reinforce the appropriate parts to make frame stronger. I had made it clear to them that I need a tow hook if possible in the backside and given certain parameters like strong support at lowest possible point so that traction is not compromised. I had sent a marked photograph to emphasis my point. I did not know exactly how much this ATV can pull but needed a strong hitching point.

When I got the ATVs delivered I found there was nothing in the back but a  hook strapped to high position in the frame in the front   It was pretty useless accessory that I got as a compliment. They simply failed to understand my explanation.

I had numerous confusion about faulty import papers too. Many Emails were exchanged. The crucial document - Bill of Lading they sent did not mention Container number. This document  should be perfect in all respects.   So searching right container in vast Mumbai port was like looking for a needle in haystack. Luckily I was able to overcome all of those hurdles and get those ATVs home.